Refund policy
Return and Refund Policy
- Returns accepted for 30 days provided item is unworn and in its original condition
- Customer provides return shipping
- No restocking fee
- No final sale items
Exchanges
The fastest way to ensure you get what you want is to return the item you have and make a separate purchase for the new item.
Damages
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and deposit the refund. If more than 15 business days have passed since we’ve approved your return, please contact us at dolphinswavecove at outlook.com
Addresses
Please return the package to the address it was shipped from, or to one of the following locations nearest to you:
US & Mexico: 217 Wrangler Drive, Coppell, Texas, 75019
Canada: Unit 3, 3500 Laird Rd, Mississauga, ON L5L 5Y4, Canada
Latvia: Lidostas parks, Marupe, Marupes nov., LV-2167, Latvia
Spain: Travessía Prat de la Riba, 91-95, 08849 Sant Climent de Llobregat, Barcelona, Spain
UK: Antar 2 Headway Road, Wolverhampton, West Midlands, WV10 6PZ
Australia:
Apparel orders: 40 Tanimbla Street, Kedron, Queensland 4031
Non-apparel orders: 338 Albert St, Brunswick VIC 3056
Japan: Komiyaji 817-3, Shinwamachi, Amakusa, Kumamoto prefecture, 863-0101
Brazil: Rodovia Santos Dumont, 4791 (Antigo KM 3,5), Armazém 111, Galpão 02, Empreendimento Caxias Park. Parque Paulista. CEP 25251-460. Duque de Caxias - RJ, Brasil